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Enrollments

Before you can bill a payer electronically, you register your practice with the clearinghouse and enroll for the transactions you need with each payer. You manage all of this on the Enrollments page (Practice Settings → Enrollments).

Before you begin​

Complete your practice settings first — clearinghouse registration uses your practice details, including your NPI and Tax ID.

Step 1 — Register with the clearinghouse​

Clearinghouse registration is a one-time provider registration that uses your practice details. It's required before you can enroll with any payer.

Once complete, this section shows Registered along with your provider ID, practice name, NPI, and Tax ID.

The Clearinghouse registration section showing Registered.

Step 2 — Find a payer​

Under Find a payer, search the payer directory to discover who you can enroll with. Choose the transaction types you need before searching:

  • Professional claims — submitting claims
  • Eligibility — checking patient coverage
  • Claim status — checking the status of a submitted claim
  • ERA (claim payment) — receiving electronic remittance (payment) reports

Enter the payer and click Search.

The Find a payer search with the transaction-type options

Step 3 — Track your enrollments​

Enrollments you've requested appear under Your enrollments, each showing the payer, the transaction type, and its status (for example, Live) with the date it was submitted. Click Refresh to pull the latest status.

The Your enrollments list with a Live enrollment

note

Some enrollments are approved instantly, while others take time for the payer to process. For most payers, you can submit claims, run eligibility checks and check claim status without enrolling. However, to recieve ERAs you will need to enroll with the respective payer to be able to recieve them.

important

Payers only support one ERA enrollment at a time. If you are already receiving ERAs in your PMS or another location, enrolling for ERAs through Coral will mean all your ERAs for that payer (dental & medical) will be routed to Coral. Enrolling for ERAs should have no effect on receiving EOBs from a payer

Next steps​